Terms of Use

Acceptance and scope

By using the CrowWay website or app, you agree to these terms. If you use CrowWay through Apple App Store, Google Play, or another platform, that platform may also require you to accept separate terms.

CrowWay provides route-planning and route-organization tools. Availability, features, limits, prices, screenshots, store listings, and supported integrations may change over time. The English version of these legal terms controls to the extent permitted by law; translated routes are provided for navigation while reviewed translations are prepared.

Route planning and safety

CrowWay can help order stops and estimate distances, but it does not guarantee travel time, road legality, road safety, delivery performance, emergency suitability, or the availability or accuracy of maps, roads, traffic, or navigation services. Traditional routing uses straight-line costs; street routing requires a subscription, internet access, supported coverage, and is limited to 15 distinct calculations per UTC day per installation. Street routing can fall back to traditional routing.

You are responsible for following traffic laws, road signs, vehicle restrictions, workplace rules, customer requirements, weather conditions, and platform navigation instructions. Do not interact with the app in an unsafe way while driving.

Accounts, purchases, and subscriptions

Premium features may be offered as paid subscriptions or purchases through Apple App Store or Google Play. Final local pricing, taxes, renewal terms, cancellation, refunds, payment method, and billing support are handled by the applicable store unless CrowWay clearly states otherwise. Access starts only after successful store verification and ends according to the verified store entitlement.

You are responsible for keeping your device, store account, and app access secure. CrowWay may change or discontinue free or paid features as allowed by law and store rules. We may suspend access needed to protect the service, comply with law, or address misuse.

Acceptable use

Do not misuse the website or app, attempt unauthorized access, interfere with hosting or app infrastructure, scrape or reverse engineer where prohibited, bypass limits, upload malicious content, or use CrowWay in a way that violates law or third-party rights.

Do not use CrowWay to track another person without lawful authority and appropriate consent.

Third-party services

CrowWay may rely on or link to Apple, Google, YouTube, Cloudflare, Brevo, Google Maps Platform, OpenStreetMap-derived services, Geofabrik, email providers, ad providers, and navigation services. Those services are independent and governed by their own terms and policies.

Google Maps and Google Places content is governed by Google Maps Platform terms. OpenStreetMap-derived data is governed by the ODbL and requires OpenStreetMap attribution when displayed or otherwise used in public produced works.

Third-party service interruptions, map errors, store changes, payment failures, or account restrictions may affect CrowWay features.

Map data attribution

When OpenStreetMap fallback tiles or OpenStreetMap-derived data are shown in the app or website, attribution should be displayed near that map or produced work, typically as © OpenStreetMap contributors with a link or reference to the OpenStreetMap copyright and ODbL information.

Google Maps attribution, logos, notices, and provider credits must not be removed, hidden, or obscured when Google Maps Platform content is displayed.

Disclaimers and liability

To the maximum extent permitted by law, CrowWay is provided as is and as available, without warranties of uninterrupted availability, error-free operation, route accuracy, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by law, CrowWay and its operators are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, travel delays, missed deliveries, or third-party service failures. Nothing in these terms excludes, restricts, or modifies rights or remedies that cannot lawfully be excluded, including applicable consumer guarantees.